Refunds and Returns Policy

Overview

I offer a 100% REFUND/EXCHANGE POLICY for all orders returned in their original condition within 14 days of receipt. Please contact us at (512) 571-4410 or [email protected] to make arrangements.

Our refund and returns policy lasts 14 days. If 14 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be returned it it’s original condition within 14 days of receipt.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be immediately processed, and a credit will automatically be applied to your credit card or original method of payment, within a time period determined by your bank.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at (512) 571-4410 or [email protected].

Shipping returns

To return your product, contact us at (512) 571-4410 or [email protected] to arrange return shipping.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive products, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.